Refund Policy

Refund & Return Policy

At Steamery Goods LLC, we strive to ensure customer satisfaction with every purchase. Please read our refund and return policy carefully to understand your rights and obligations regarding your purchases.

Digital Products

Please note that all sales of digital products are final. We do not accept returns or provide refunds on any digital products purchased, including but not limited to eBooks and online courses.

Physical Products

For physical products, we want you to be completely satisfied with your purchase. If you are not satisfied, please contact us within a reasonable timeframe to initiate a return or exchange.

How to Initiate a Return

  • Contact our customer service at contact@steamcookinglab.com.
  • Provide your order number and a brief description of the issue.
  • Follow the instructions provided by our customer service team for the return process.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  • The product must be unused and in the same condition that you received it.
  • It must be in the original packaging.
  • Proof of purchase is required (order number or receipt).

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow time for your bank or credit card company to process and post the refund.

Customer Service

If you have any questions or need assistance, please contact our customer service team:

Company Information

Steamery Goods LLC
3500 South DuPont Hwy
Dover, 19901

Thank you for choosing Steamery Goods LLC. We appreciate your business and are here to help with any questions or concerns you may have.